Staff Reporter
As part of its commitment to regulatory compliance, telecommunications giant Econet Telecom Lesotho (ETL) will disconnect all unregistered SIM cards after the April 30, 2024, deadline set by the Lesotho Communications Authority (LCA).
ETL explained yesterday that it was mandated by the LCA to register SIM cards in an effort to enhance national security and curb criminal activities as specified in the Communications (Subscriber Identity Module Registration) Regulations of 2021.
It said in adherence to these regulations, it has diligently worked to inform its customers about the importance of ensuring that all their SIM cards are registered.
“Following the April 30th deadline, Econet will disconnect all unregistered SIM cards from the network. This means that customers will not be able to access internet connection from their routers at home or offices, initiate phone calls or SMSs from their cell phones,” stressed ‘Mapusetso Ntšekhe, the GM – Marketing Communications and Customer Experience at ETL.
Ntšekhe added that the customers will also lose access to their EcoCash and EcoSure accounts which will be a huge pushback to the gains they have made towards financial freedom.
“It is fundamentally important to also note that the affected customers will not be able to have access to mobile banking platforms or even track statement on transactions or one-time Pins (OTP) via SMSs from their respective banks,” she emphasised.
“We urge customers who have still not registered their SIM cards to step up and do so to avoid losing their valued contact numbers and connection with loved ones on Lesotho’s Best Data Network. Registration can be completed at any Econet shop countrywide for free or an authorised agent by providing a valid identification document,” she added.
Ntšekhe concluded: “We remain committed to fulfilling our obligations to the regulatory. We urge all our valued customers to register their SIM cards before the deadline to avoid losing contact with their loved ones and the life-changing solutions we offer.
“For further information and assistance, customers can contact Econet Telecom Lesotho’s customer service centre or get in touch across all digital channels.”
Summary
- ETL explained yesterday that it was mandated by the LCA to register SIM cards in an effort to enhance national security and curb criminal activities as specified in the Communications (Subscriber Identity Module Registration) Regulations of 2021.
- This means that customers will not be able to access internet connection from their routers at home or offices, initiate phone calls or SMSs from their cell phones,” stressed ‘Mapusetso Ntšekhe, the GM – Marketing Communications and Customer Experience at ETL.
- “It is fundamentally important to also note that the affected customers will not be able to have access to mobile banking platforms or even track statement on transactions or one-time Pins (OTP) via SMSs from their respective banks,” she emphasised.
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