IEC – Vacancy: ICT MANAGER

JOB TITLE                           :           ICT MANAGER

GRADE                                  :           I

NO. OF POSITIONS           :           ONE (1)

RESPONSIBLE TO             :           DIRECTOR OF ELECTIONS

JOB SUMMARY

Under the general supervision of the Director of Elections, the incumbent will be responsible for the development of ICT Strategy, Planning and Governance, Electoral Systems and Voter Registration management, project management, reporting and stakeholder engagement, leadership development, software development and systems management and ICT infrastructure and cybersecurity.

KEY PERFORMANCE AREAS/MAIN DUTIES

A. Managerial Role: Strategic, Supervisory, and Leadership Responsibilities

1. ICT Strategy, Planning, and Governance

• Develop and implement ICT strategies, policies, and procedures in line with the IEC Strategic Plan and mandate.
• Align IT infrastructure and systems with the electoral calendar and long-term electoral development plans.
• Advise senior management on technology trends, digital innovation, and IT risk.
• Establish an ICT governance framework aligned with IEC and national legislation, policies, and ICT standards.
• Assist the Commission’s management in the development and implementation of IT systems strategies and objectives.

2. Project Management

• Develop and manage a coherent and technically qualified ICT project management structure.
• Ensure ICT projects are efficiently planned and executed to maximize organizational competency and effectiveness.

3. Reporting, Budgeting, and Stakeholder Engagement

• Provide timely, accurate reports, data, and validated management information to the Commission and senior management.
• Prepare and monitor the ICT budget, ensuring cost-effectiveness and accountability.
• Liaise with other Electoral Management Bodies (EMBs) and development partners on ICT-related matters.

4. Leadership and Human Resource Management

• Instill a service-oriented culture in the ICT department through collaborative leadership.
• Align departmental plans with IEC’s strategic goals to ensure delivery of institutional objectives.
• Build and maintain relationships with other departments to understand business needs and foster cross-functional collaboration.
• Mentor and coach ICT staff by setting clear performance targets and supporting professional development.
• Ensure that the IEC recruits, retains, and develops the necessary ICT skills in line with current technological advancements.

B. Operational and Technical Responsibilities

1. Electoral Systems and Voter Registration Management

• Oversee the implementation, maintenance, and upgrade of critical electoral systems (e.g., EMIS, GIS).
• Ensure system accuracy, availability, and integrity before, during, and after elections.
• Coordinate technical support during registration, voting, counting, and transmission of election results.
• Supervise and support the operation and maintenance of the voter register, including backups, disaster recovery, business continuity, software upgrades, and technical improvements.

2. Software Development and Systems Management

• Oversee the design, development, customization, and maintenance of software applications used by IEC.
• Define software architecture to ensure scalability, interoperability, and security.
• Lead or supervise internal software development teams and/or manage outsourced software vendors.
• Establish and monitor Software Development Life Cycle (SDLC) standards, version control, and quality assurance.
• Ensure continuous improvement of software through regular feedback, testing, and updates.

3. Database Management

• Design, implement, and maintain secure, high-performing, and scalable databases supporting electoral systems and administrative functions.
• Ensure data integrity, consistency, backup, and recovery across all database platforms.
• Manage database access, user permissions, and roles in compliance with data security policies.
• Optimize database performance through monitoring, tuning, and routine maintenance.
• Collaborate with software and infrastructure teams to ensure seamless integration and reliability of data-driven applications.

4. ICT Infrastructure and Cybersecurity

• Manage and secure IEC’s ICT infrastructure, including networks, servers, databases, and cloud systems.
• Establish strong cybersecurity frameworks to protect voter data and sensitive information.
• Implement disaster recovery and business continuity plans.
• Enforce cybersecurity protocols and data protection practices in compliance with the Lesotho Data Protection Act and related laws.

QUALIFICATIONS AND EXPERIENCE

The ideal candidate must possess:

• A Master’s Degree in Computer Science, Information Technology or an equivalent discipline, with three (3) years in a managerial role in an IT services environment.

OR

• A Bachelor’s Degree in Computer Science, Information Technology, or a related field, with five (5) at a managerial level within an IT service environment.
  
  

KEY SKILLS AND COMPETENCIES

1. Advanced IT skills and proficiency in current software technologies and tools
2. Expertise in software project management, database design, management, administration, and security
3. Sound knowledge of financial management systems and accounting software packages
4. Strong communication and interpersonal skills.
5. Proven expertise in project management.
6. Professional certifications such as PMP, ITIL, COBIT, or cybersecurity credentials (e.g., CISSP, CISA) will be considered an added advantage.
7. Strong presentation and supervisory abilities to effectively manage technically skilled personnel.

ADDITIONAL REQUIREMENTS

• Willingness to work outside normal working hours during the electoral period.
• Must be a citizen of Lesotho or legally eligible to work in Lesotho.
• Must be registered as voters with IEC.

Interested candidates must submit their applications accompanied by up-to-date Curriculum Vitae with three referees, copies of certified qualification certificates, send via email to recruitment@iec.org.ls under the subject line;

ICT MANAGER

OR

hand delivered to IEC Headquarters (Registry) or Respective districts head offices in a sealed envelope labelled;

The Director of Elections

Corner Maluti and Caledon Road

Maseru West

P.O. Box 12698

Maseru 100

Lesotho.

Closing date: 15^TH August 2025 at 12:00 noon.

 Only Short listed candidates will be contacted.

Newsday

 Your Trusted Source for News and Insights in Lesotho!
At Newsday Media, we are passionate about delivering accurate, timely, and engaging news and multimedia content to our diverse audience. Founded with the vision of revolutionizing the media landscape in Lesotho, we have grown into a leading hybrid media company that blends traditional journalism with innovative digital platforms.