VACANCY: ADMINISTRATIVE ASSISTANT-CEAO

Lesotho Communications Authority (LCA) is the regulatory body for the communications sector in Lesotho.  Following the adoption of the Lesotho Telecommunications Policy of 1999, the Authority was established by an Act of Parliament in 2000.  Presently, the Authority operates under the Communications Act of 2012 for the regulation of Information and Communications Technologies (ICTs), Broadcasting and Postal Services.

LCA invites applications from suitably qualified candidates for the position of ADMINISTRATIVE ASSISTANT-CEAO reporting to the Research Manager.

Job summary

The incumbent shall report to the Chief Economic Affairs Officer and is responsible for performing administrative and other supportive duties to ensure smooth running of the Economics Sector Division to create a conducive and habitable working environment.

In this role, the incumbent will be responsible for scheduling meetings, taking notes, and handling correspondence on behalf of Chief Economic Affairs Officer and Sector Development Division managers. You may also be required to make travel arrangements and assist with other duties when required.

Roles and responsibilities

1. Prepares, types, formats, edits Memos, documents, and presentations and other documents within Economics Sector Division
2. Maintains and updates a systematic and accessible filing of all office documents of the Economics Sector Division.
3. Receives, registers and uploads tariff related correspondence in the tariff database and any other correspondence
4. Coordinate, schedule and manage CEAO’s appointments, meetings, and prepares facilities and refreshments for scheduled events
5. Prepares events, meetings and other appointments documentation for the CEAO and arranges refreshments, if required.
6. Manages CEAO diary, scheduled appointments, maintains ESD events calendar, and sends reminders for CEAO.
7. Manage internal and external correspondence on behalf of CEAO and the division
8. Liaise with internal divisions, answers call, as well as taking notes and makes travel arrangements and accommodation bookings for the CEAO
9. Initiate procurement process for ESD
10. Receives and welcomes visitors for the office of the CEAO
11. Ordering office supplies and replacements, refreshments of the CEAO
12. Manages mail and courier services.
13. Performs any other relevant duties that may be assigned from time to time

 Advisory and Support Role

The incumbent shall contribute and provide input in the development, institutionalization of policies, procedures and processes for the Authority with a view to ensure efficiency, effectiveness and improvement of general operations and service delivery.

Qualifications

Diploma in Office Administration and Management

Experience

The incumbent must have a minimum of 2 years working experience with basic knowledge of administrative and clerical procedures, computers and relevant software applications and customer service principles and practices.

Required Skills and Competences

At the core of the skills, the AA shall maintain confidentiality with regard to LCA information. The AA shall be proactive and anticipate needs of the Division, have flexibility, be reliable and discreet and be able to get along with a wide variety of individuals.

Desired skills and competencies include:

1. Fluent in written & spoken English and Sesotho;
2. Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
3. Effective communication, both written and oral,
4. Tech-savviness and computer literate
5. Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding.
6. MS Office and English proficiency
7. Ability to multitask and prioritize daily workload
8. Working knowledge of printers, copiers, scanners, and fax machines.
9. Exceptional interpersonal skills.
10. Advanced typing, note-taking, recordkeeping, and organizational skills.

Tenure

The position is permanent and pensionable

Remuneration

The LCA offers an attractive and competitive package for the position

How to Apply

Application letters accompanied by certified copies of relevant certificates, Curriculum Vitae and names and addresses of three referees should be emailed to: hr@lca.org.ls on or before 11 October, 2024. At 12 noon.