The Ministry of Trade and Industry has taken a decision to cease to issue import permits with immediate effect for all cars bought from Beforward Japan and its affiliates after it received reports of people who paid for and not received the cars they paid for.
According to the Ministryâ€™s Public Relations Officer Lihaelo Nkaota, in the month of November alone, they received no less than 50 complaints of people claiming that the company had failed to deliver their merchandise even though they had paid.
â€œPeople came to our offices complaining about BefowardJapane vanishing with their money while not delivering their cars as agreed. The ministry made an initiative and approached Befoward through our department of Consumer Welfare because its duty is to safe guard the interests of consumers.
â€œThe respond we got from Befoward was that there is no collaboration between them and their business associates, adding that there had been some misunderstanding which caused the rather sluggish service delivery,â€ she indicated.
â€œWe gave BeforwardJapanese time to sort its mess but it looks like nothing is being done, people are still coming to our offices to complain. The Ministry therefore, decided to ban issuing import permits until all people who paid for the cars have received them,â€ she said adding that the decision has so far only been taken against BefowardJapane while for other import car dealers, it is business as usual. ck